Last day...or is it? : Blog # 207

 Last day...or is it?

And the farewell is over. I can’t believe school has come to an end. Twelve long years! This place is home to me now, if not more. The corridors are as familiar to me as the by lanes I have grown up in. Am I excited to go to college? Of course I am. But will it be as fond a memory as school days? Will I make as good friends? Will the teachers care as much?

Graduation day! Time does fly. It seems like yesterday when I came with dad to buy the application form. I will be eternally grateful to this place for giving me treasured friends and such dear professors. It was real fun. Don’t know if I will miss the canteen more or the courtyard. And how I will miss the hostel days! It will be hard to sleep without hearing all the howling and shouting.

And the day has finally come where I move from a state of zero accountability to complete accountability. What bothers me is that all of it is directed towards one person ;)  Being a bachelor was bliss. But yes, it is great to have someone to go home to. Bachelor party is such a paradox for the word, party! One doesn't know if one should be happy or sad!

And today, I lost my childhood. All my grandparents have embarked on the journey towards eternity. Is it a coincidence that my daughter decided to step in to our world the same day? Is my wife right when she says it is an indication of the fact that it is time I gift a memorable childhood to someone else? Is it that my Grandmother decided to leave a part of her spirit with me?

I had always longed for retirement. Never did I think the last day in office will be so moving. The fact that I will wake up to a stress less morning has a sense of lasting serenity about it. But having lived for so long chasing deadlines and pushing mails, will I be able to enjoy the serenity?

You just know when it is time to leave. Having sailed through many a last day in this lifetime, there is a reassurance of sorts that it is just a prelude to another beginning. But today has a sense of fatality to it or so they say. Should I believe them? If I do, won’t that  mean I haven’t learned anything at all from all the last days I have been through? 

Keywords : Life, Last day, Live, Enjoy Life,Last days of Life,Sunset years, Short story 

A memoir of memories : Blog # 206

A memoir of memories

What is your earliest memory of yourself? Most of us will take a while to recollect it. If I had asked, what is your earliest memory of your family or friends, you would have recollected it faster. But when it is regarding oneself, it takes us some time. Here begins the idiosyncrasies of our memory. My earliest memory is something about first day at school and me crying my lungs out tugging at my mother’s saree.

Another strange thing about memory is that we tend to forget memories of bad instances in life faster. May be that is the way of our mind’s coping with harsh realities. Try doing this. Think about a time in your life when you were really disturbed/hurt about something. Now when you look back, you will be able to remember the situation. But you will not be able to remember the intensity of that negative feeling and thank God for that!

Don’t you think it is important that we take an effort to create memories? For instance, with people close to us? Those memories will help us tide through the crests and troughs in relationships. Many a time, the reason why we are forgiven or we forgive others is because of the fond memories that we have of each other. I think the same applies to oneself. People with a bunch of happy memories will be better equipped to sail through a rough patch in life. May be that is why it is important that everyone deserves a happy childhood. Childhood is a happy excuse for all the quagmires that life throws at us later on, don’t you think?

There is yet another important twist to the conundrum that is memory. If you look at it, most of today’s conflicts in the world are based on an incident or some incidents that occurred in the past, which is a memory. This means that some of the people who are fighting today are doing so solely based on a handed down memory. So if you as a person strive to avoid conflict today, you are creating a pleasant tomorrow. To contribute to world peace, all you need to do is create some pleasant memories for the people around you.

If you are able to become a happy memory for at least a handful of people, you would have lived a life worthwhile.

Keywords: Memory,Happy memory,Life,Experience,Remember

When to Leave your job? : Blog # 205

 When to Leave your job?

        I wonder if appraisal meetings became a charade recently or if it has always been the case. Quite often, the outcome is pre-decided. It is just a matter of convincing the reportee that he/she should agree to a rating or salary lesser than what they deserve. Managers adopt different methods to achieve this. One common attempt is to show the employee’s performance in poor light. If you as a reportee are convinced that you have put in the best efforts, then the manager will not be successful in this attempt. Another approach is to undermine the importance of money. I, for one have never bought this argument. One tangible factor about work is the money you get and it should matter! But I do not blame the managers. It has more to do with the organization.

            How much should one get attached to the organization that you work for? Many a time, we get too close for comfort to the firm we work for. There are a group of people who are ruthlessly detached too. So which is the right way or is there a middle path to this too?

            Consider this situation. You give your best to your work, many a time at the cost of your personal life. You expect a reward in return. It can be a hike in salary, a promotion or both. During the discussion, you find out that due to various ‘economic & business’ considerations, the firm ( not your manager, but the firm) is not in a position to reward you. In such a situation, what do you do? I would say it is time you returned your ID card and start looking for a new one.

            We must understand that a firm is a heartless entity. The decisions made are only with the intent of furthering its growth which is measured in terms of monetary aspects. There might be exceptions, but far and few. This is the reason why you can have a good relationship with your manager but not with the firm that you work for.

            One should always bear in mind this aspect. A promotion or a salary hike for an employee doesn't have much impact on the organization. But it does have a serious impact on the individual’s career. One should be astute enough to realize the point in time when the relationship stops being symbiotic. Once you reach that point, go ahead and change your status from ‘single’ to ‘looking out’ on LinkedIn!

Keywords : Work, Performance appraisal, Funny, Work Life balance, Job, Career

Gatekeepers of heaven : Blog # 204

Gatekeepers of heaven

I woke up to the usual monologues by my mother “You keep on watching this TV. What do you get out of this?” My father silently listens. He says communication is key to a successful marriage or the absence of it and laughs J.

We sat for breakfast. It was a Sunday and mother had prepared ‘Nadur Mand’. Father had one mouthful and said “Uff, how this reminds me of my village!” Mother sighed and looked at him saying “Why don’t you let it go? How many years has it been! We don’t belong there”. Dad roared in his baritone “How dare they? Who told you that we don’t belong there? Who are they to decide?” If I die, I will die in my Kashmir. We are the gatekeepers of the Heaven on Earth!

“My dear, do you remember Kashmir at all?” He asked me. How will she? She was all of 3 when we were made to leave. It is for a reason that place is called a paradise. I am not talking only about its peripheral beauty. There was a serenity about that place. You could sense the calm in the wind. It was as if even the strongest of tempest wanted to become a zephyr when it entered the land of Kashmir. All that is lost now! You can’t walk a distance without seeing a gun. Do you know what that does to a child’s psyche? The last thing it does is to make them feel safe. That much I can tell you.

“Why do you want to go back daddy? Is there anyone there whom you know? All your friends and family are here!” I told him. Oh dear, you don’t understand the pain.  I couldn’t even say good bye to my friends. One fine day, we were asked to leave. Just like that! As if we never lived there... I feel uprooted. How do I tell you the kind of void I feel? My father and mother are buried in that soil. I need to go there, I need to talk to them. I want to tell them how wrong they were when they told I couldn’t make a living out of writing. I also want to tell them how right it was on their part to reprimand me when I talked to your mother in a raised voice for the first time. How I miss their shadow in my house!

How I miss the courtyard of my house! How beautiful our garden used to be in summer. And don’t get me started with the seasons of this city! How barren this part of our country looks in comparison to where we come from.

Quite often, we had these conversations at home. Whenever there was a social gathering, my father used to talk to my uncles and his friends about his longing. A while later, I went abroad for higher education. It was then that I realized what he felt in his heart. How different it felt to be away from home! How agonizing a longing it is to return to one’s home…

I returned to work in India. My father started becoming increasingly frail. Although, his eyes were sparkling as ever and did not lose their luster. But age had begun to take its toll on him. It was a cold winter morning. I couldn’t believe my eyes when I opened that day’s newspaper. “Welcome Home, the Gate keepers of Heaven; Welcome Home, Kashmiri Pandits!” Just then, my mother called up. When I told her about the news, she said “Oh dear, your father has already left for heaven!”

Arun Babu

Who are ‘They’? : Blog # 203

Who are ‘They’?

Quite often we here this phrase:“As they say..”. The implied meaning is that whatever you are saying after that is an accepted practice or well known way of life. For instance, “As they say, you can’t have the cake and eat it too”.

But I think these days, there are a couple of more dimensions to this usage. Thanks to the internet, information has become much more accessible. The flip side is that as much easy it is to access information, it has become equally or much more difficult to verify its authenticity. All you need to do is skim thorough some Face book posts attributed to great leaders like A.P.J Abdul Kalam and Ratan Tata. Some of them are so bad that the moment they see a poster with such worthless words attributed to them, they will want to give up their Life! So coming back to the point of discussion, we do not know the sources of many beautiful quotes that we have begun to use “As they say..” much more often. The other day, I heard someone saying “As they say, there is no advantage for one who won’t read over one who can read”. This is told by Mark Twain, the American author and humorist.

Another situation where we use this harmless term is when we want to pass the buck. We use it in situations where we want to shift the responsibility. For instance, how many times have you heard this? “I want to give you a better rating. But their policies won’t agree”. Here ‘they’ refer to leadership of an organization or the HR. The manager here is also part of the system is something that he/she conveniently forgets. This also happens when two teams are involved in a particular project. Being fully aware that there are constraints from both sides, one team will say “We are ok with all your suggestions, but ‘they’ might not be in agreement.

Many a time, we use this pronoun to represent ominous forces. You might have seen in films where a vicious multinational corporation or a group of evil minds will be referred to as ‘they’. It is like J K Rowling’s “He who must not be named”.  Haven’t you heard the protagonist saying “They are coming!” with a frozen face? And then there is this well known award speech " They said I won't make it! I dedicate this award to them!".  There is another situation in at least Indian societies.Whenever a family makes a choice or a decision, there is this omnipresent question of "What will they think?"! Again who in the world are you referring to???

These days, ‘they’ is used as a gender neutral reference too apparently. By nature, it is a gender neutral pronoun. You don’t get to know if someone says “They will be going for a movie tomorrow” if it is a group of ladies or gentlemen. Gender neutrality in this context refers to those people who do not want to be confined by the conventional addressing of Ms. Or Mr. But addressing a single person with ‘they’ sounds a bit odd. Don’t you think?

We also use the poor 'they' to refer to a set of people who do not conform to our way of thinking or being. Be it someone from a different religion, who speaks a different language or who is from a different country. Here, the sad truth is with this one pronoun, we are separating others from ourselves in a way where there isn't much love left.

Arun Babu

Keywords: Gender neutrality,Ominous forces,Pronoun,They,Pass the buck

About Dreams and Life : Blog # 202

About Dreams and Life

On New years’ evening, a few of us friends were out to watch PK. After the movie, I was wondering what people found so great about this movie. I liked the message it conveyed but that was it. The high point of that evening was when my dear friend Ashanka told us a story. It was a very simple story yet it hit me hard! The story goes like this.

There was a landlord and a farmer. One day they were out for a walk in the fields. The landlord owned vast tracts of land. He told the farmer “Listen, I am ready to give you as much land that you can cover on your feet by evening. The only condition is that you must return to me by sunset. Hearing this, the farmer got ecstatic. He started running. He did not stop for lunch. Neither did he stop to wish his friends and family whom he met on the way. There were times when he thought he would drop dead. He still kept on running. He thought of all the fortune that he and his family is going to enjoy. It started becoming dark. He reached a point where he couldn’t run anymore. He stopped and though of returning to the landlord. He turned back. When he was about to start walking back, he saw the sun was setting. It was dusk!

I was blown away by this story! Don’t you think there is a beautiful analogy here? The farmer is us, you and me. The landlord represents people whom we hold close to us. We all have dreams to chase, we all have aspirations to realize and we are in a mad rush to make all that come true. But eventually, we have to return to our family and friends. If we don’t return; like the farmer in the story, all the efforts that we put in become half baked. We will be left with a feeling of having worked hard yet lacking contentment.

Think about this. In all probability, this is our only Life on the face of earth. The time available with us is finite. Then why do we attribute more importance to the youth phase of it? Many of us tend to ignore the twilight period of our lives. How will it feel to spend the later years of our life with memories of only the efforts that we have put in to realize our dreams? Won’t we need memories of some moments which will make us feel warm from within? Only such memories will keep us spirited and make us feel alive in those times when our social circle becomes smaller than the years left to live.

As they say, it takes a long time to grow old friends. I think all of us should strive to find some people be it friends or family with whom we can spend a soulful time with, when our bucket list becomes all checked!

Happy Newyear! 

Zubeida, Peshawar, Dec16th : Blog # 201

Zubeida, Peshawar, Dec16th

Ammi came to my room and pulled away the bed sheet from me. I wanted to sleep for some more time. When Ammi came and whispered in my ear what was for breakfast, I jumped from bed. She kissed me and laughed seeing my enthusiasm. I brushed and went to Abbu. Irfan was sitting in Abbu’s lap. Seeing me, Abbu asked both of us to get ready for school.

At the breakfast table, Ammi and Abbu were talking about a marriage to go to in the evening. I told Abbu that I do not want to go. These marriages are so boring. Abbu said “I know Abbu’s Zubi will come”. That was Abbu’s trick to get me to do something which I did not want to.  When he said that, I also never protestedJ. That was our sacred agreement. As usual, Irfan left behind one last spoon of cereal. Ammi came and fed him that. He always does that!

We were getting late. Abbu started his motorbike. I sat behind and Irfan sat in the front. Ammi wiped my face with her duppatta and I screamed “Ammi, I am not a child anymore!”. She laughed and said “Sorry daadima”. We reached a signal. Abbu asked me “Zubi, what are you going to be when you grow up?”. “Abbu, I want to be a pilot and I will fly you around the world in my plane”. I could see in the mirror that Abbu was beaming with pride. He asked Irfan “ Beta, what do you want to become?”. He said “ Abbu, I will become an officer like you”. The signal turned green. I hugged Abbu even tighter. We reached school and we got down. Abbu, “where do you want me to take you when I become a pilot?” Abbu smiled and said “Take me to the doorstep of Jannat and drop me there my dear”. I did not like that answer at all!

After the assembly, we all went to our classrooms. The first hour got over. I saw that Ammi had kept Irfan’s lunchbox in my bag. I stepped out of the classroom and went to Irfan’s class. I gave the box and was walking down to my classroom. I saw some uncles running towards me. They were in the uniform. For a minute, I thought they were Abbu’s friends. Then, one of them ran towards me and held me by my hair. What mistake did I do? I screamed out my teacher’s name. The teacher came out and they shot at my teacher using guns. I tried crying but I couldn’t and my body started shivering. I said “Sorry uncle. I won’t do it again”. I did not know what I did to make him angry. Then before I could say anything, he took out his gun and shot me.

I hope they did not do anything to my friends. I pray to God that Irfan is safe. What will my Ammi do without me? I am the one who always go for shopping with her. Who will she go with now? Who will polish Abbu’s shoes? Who will Irfan play with? How will I take Abbu on a world tour? What will happen to my dreams?

Zubeida, Peshawar,Dec16th

Anyone who has ever been with a child at least for a day would know that all a child is capable of is to Love. Have you seen a child getting scared? Their eyes go wide and they look at someone who can protect them. If you have ever been in such a position, you would give your life to protect that child. Imagine what those children would have gone through in those class rooms. Can you fathom what bottomless trench of grief the parents will be going through? How will they ever overcome the guilt of not being able to protect their children?

There are moments in eternity where the entirety of humanity weeps for the loss of its own self.  16^th day of December in Peshawar, Pakistan was one such moment. We shouldn’t let it pass. Even if it suffocates ones heart and soul every time one thinks of it, one shouldn’t forget this blot on the consciousness of mankind.

Keywords: Peshawar,Pakistan,Terrorism,Children,Attack,Humanity,Tragedy,Traversity

Pushpak Viman chronicles : Blog # 200

Pushpak Viman Chronicles          

If you are a frequent flyer, there are certain things one cannot help but notice about the way people behave in an airport and on board a flight. The pattern is so obvious that one has to be blind to not make a note of it.

            Let us begin with the airports. The first rush is to screen the baggage. Once the baggage is screened, we move to the check in counters. Many a time, this turns out to be a long winding queue. Some of us who are not used to standing in a disciplined queue make the frustration obvious by making random remarks. Most questions are rhetoric. “Why aren’t all the counters open?”, “Are the staff on leave?”, “Do they know what customer service is!” and it goes on and on. The person standing at the front of queue is in an LOC kind of a spot. He/she needs to be really alert and go in to the next counter which becomes free. Delay it by a second and the people standing behind you will start producing random sounds and rhetoric like the ones we saw above.

At the counter, the overworked – exhausted ground staff gives you a forced smile and a welcome greeting. If one is carrying excess baggage, one should pay for it. Instead what do we do? Random rhetoric comes here again “This is not the first time I am flying!”. “I am never flying by your airline again!”. During boarding, the ground staff announce clearly that the rows at the back need to board first so that there is less congestion inside the aircraft. But who are they kidding? Everyone from rows 1 to 16 will be at the counter demanding to get in first, shouting and arguing with them.

            More interesting things happen inside the aircraft. This starts with NOT greeting the cabin crew at the door. Again the over worked – exhausted cabin crew greets each and every passenger at the door. Most of us don’t even have the courtesy to look at them. Now starts the efforts to place the cabin baggage. Ideally, one should quickly place it in the overhead cabin and take one’s seat. But no! We take our own sweet time, place the bag exactly above our head and then look around and stand in the way! After getting everyone seated just when the cabin crew get ready for safety briefing, we feel thirsty and if the water is not served in the next 10 seconds, starts the rhetoric again!

The safety briefing is the most futile exercise I have ever seen. Right at that moment, many of us get occupied like never before. Some of us will be reading the newspaper or a book, others will be busy with the cellphones and some will look anywhere else but towards the person doing the safety briefing. The underlying vibe here is that I am a frequent flyer and I need not listen to the briefing! Don’t even get me started with the food and beverage being served. Yes I agree that most of it is so synthetic that you don’t feel like even chewing them let alone enjoy the taste. But there is a menu card and these are the only options available. Why should one start enquiring about the spread as if it were a 5 star restaurant buffet? Then there are some people who would want to visit the wash room exactly during take off and landing. I do not know what adrenalin rush they get from doing this!

            The funniest part comes during the landing. The moment an aircraft lands, people get up as if they are poked from beneath the seats! They start opening the overhead cabin and pulling the bags with absolutely no concern if the baggage is hitting an elderly person nearby or a child. Everyone knows that the door will open only after a while and until and unless people in the front rows get out, people in the subsequent rows cannot move. But no, neither will they sit down nor will they stop taking out their bags. You might think they are trying to save time. But these people have to go and stand at the baggage belt till their bags arrive. However fast these people arrive there, it takes some time for the baggage to reach the belt from the aircraft. Not to mention, ignoring the cabin crew who thank us continues during exiting the aircraft also.

            We do all this and wonder why the foreigners look down on us at the airports!

Lessons from nature : Blog # 199

Lessons from nature

        The other day, I happened to watch Animal Planet. It brought back fond memories of watching it as a child. This channel says beautiful stories from the wild – some intriguing, some heart breaking and some which can serve as life lessons even. Half asleep, I was watching this episode of a peculiar kind of parrot called ‘Kakapo’ in the dense forests of Newzealand. The body type of this parrot is hefty. Its wings are not designed to fly. I was wondering, what a cruel joke of nature! A fat parrot which cannot fly! Then came the explanation. These parrots have ancestors dating back to ice age. Before ice age set in,these parrots could fly. During ice age, for survival, they evolved. The need to stay alive was more than the need to fly. So nature discounted the need for weightlessness and bartered it with a body with generous layers of fat so that it could survive the cold wave.

            There was another episode on wild buffaloes and zebras. Always, the wild buffaloes follow zebras to water bodies. The reason? It is their tactic for survival. Zebras apparently need more water than the wild bulls. Hence they approach water bodies more frequently and are better aware of the dangers lurking inside those vast water bodies. They are better equipped to be alert and thus avert danger. So if zebras go in to a water body, the bulls assume that it is safe to drink water there.

            More than Nature’s immense intelligence, what amazed me is another fact. How does this kind of intelligent street smartness emerge? In both the above cases, there should have been many generations of those species which went through many experiences and from these experiences, learning occurs. But how do these lessons get handed over to further generations? One might say it is taught down the generations and thus information is passed on. But same species are spread across continents and they all act in similar ways. It is not that the experiences that they go through are exactly similar. A more interesting explanation seems to be the line of thought which says that there should be some sort of collective memory for each species. All of the living beings go back to that collective memory and tap in to that to successfully find one’s way through the labyrinth of universe. This would mean that our future generations would function based on the experiences that we go through and the collective memory that we create for them. Doesn’t that put an enormous responsibility on us, the people of today? It will be based on the way we react to the life experiences today which will show light for the generations to come as to how they should live their lives. So we better be careful!

Why aren’t we happy? : Blog # 198

Why aren’t we happy?

        I have come to learn that many of our generation aren’t really happy. It is not that we don’t have enough reasons to be happy about. Most of our basic needs are already addressed, thanks to the hard work put in by our parents. Almost all of us have a house; many of us have a car or a two wheeler. Many of us have completed the education that we wanted and have landed a decently paying job. If one were to step back a generation and look at this situation of ours, there is absolutely nothing to be not happy about.

            It is not that we are unhappy. It is just that this current situation in life really doesn’t excite us to a level that we expect it to be. In Human resources, there is a theory called Herzberg’s two factor theory. In a nutshell, it says that absence of dissatisfaction doesn’t mean a person is satisfied. Same is the case with many of us. Absence of unhappiness doesn’t mean contentment.

            I recently read a book on Saudi Arabia. The kind of wealth that country has amassed in such a short time is unbelievable. An unexpected side effect of this enormous wealth is that the youth there aren’t quite happy. One of the reasons attributed is lack of a sense of purpose in their lives. Once the basic needs for a person is fulfilled, there is nothing much to strive for. Then, the things one has to work towards aren’t as tangible and direct as food, clothing and shelter. The reason why our previous generation found happiness much more easily may be due to this. They had to work towards building an infrastructure – getting a job, a house and a vehicle were all compulsions of their times. They worked towards achieving these and when they did so eventually, they found happiness in that. For many of us too, these needs do exist. But there is no sense of urgency attached to it. There is a certain degree of choice about it. Unless one is driven, one can afford to lead a life free of much pressure. But again, this leaves one with a sense of void. We start wondering what exactly our purpose in this world is.

Eventhough finding a sense of purpose is difficult; there are certain ways through which we can move towards that destination. One such is to have a job that makes us feel that we are doing something which will make the world remember us for posterity and thus the yearning to do something which requires a bit of creativity. That gives a sense of fulfilment. Pursuing an active hobby also gives one a feeling of doing something worthwhile. An easier option might be to engage oneself in something that is selfless. It can be contributing to a noble cause – in cash or in kind. This should satiate our appetite for contentment even if it is for a while.

When I woke up a tad bit too early… : Blog # 197

When I woke up a tad bit too early…

I woke up listening to my Grand father’s slippers tapping against the floor. He started wearing to ward off pain in the joints which he thought is due to the cold floor. I could hear ‘Rangoli’ blaring on the TV which meant it is a Sunday. I woke up from the bed and saw the Mosaic flooring of my house and felt something was different. My mother asked me to brush and come for the tea. Near the wash basin, was kept the toothbrush and Cibaca toothpaste. I went downstairs and took up the day’s Newspaper. There wasn’t anything which interested me.

We all had breakfast together and dad told that we will go for a movie in the afternoon. After breakfast, we all sat together and watched ‘Sri Krishna’. When the last advertisement post the program was running on the TV, the power went off. We knew it won’t be back for at least an hour. My sister and I took our cycles and went over to our friends’ places. My friend Ravi’s father had bought a Maruti 800. What a car! It did not even make a noise when it moved. The interiors looked very modern and plush. Both of us reached home for lunch. After lunch, we went to the theatre in a bus. There was a long queue outside the theatre but thankfully, the ladies’ queue was smaller.  We got the tickets and went inside the theatre. We got some chips and a Campa cola. Dilwale Dulhaniya Le Jayenge was becoming a huge hit with relatively new stars, Shahrukh Khan and Kajol. After the movie, we went for a walk on the marine drive. It was a pleasant evening. The road was full of new Maruti cars. The Premier Padminis and the Ambassadors stood the ground even though they were fighting a losing battle as my father often said.

We were home by 6 o clock just in time to catch ‘The Jungle book’. It has always been a mixed feeling to watch this show for it meant that Sunday is coming to an end. Grandfather sat down to watch the 7pm news and we went to check if there is any pending home work. Thankfully, there were none. Turning my Crompton greaves fan to full speed, I went to bed by 9 after dinner.

I woke up with a start. I checked if my cell phone was near my pillow. I swiftly checked if it was connected to net and if I had any notifications on Facebook and whatsapp. The air conditioner was working and the flooring was familiar grey marble. I ran down and asked my mother where the newspaper was. It was the 10^th day of November of 2014.I let out a sigh of relief. Father called out to me to book movie tickets for an afternoon show and to connect the laptop so that he could skype with my sister. Before I could think about what had just happened, my whatsapp pinged continually for my attention.

!=Emotional Exhaustion : Blog # 196

!=Emotional Exhaustion

            There are certain jobs where in people get emotionally exhausted yet the profession demands that they don’t show it. A very notable one being that of airline cabin crews. One long flight for people itself is tiring. Imagine being on a flight like that for a whole day and working too. Add to this, the need to appear presentable and pleasant. On top of it, there are snooty, demanding customers who become snobs the moment they come aboard an aircraft for no apparent reason.

            This might be the reason why they become so very mechanical. If you have paid attention, the way they give out instructions is more mechanical than reading out the catalogue for a washing machine. The way they greet you when you enter the flight, you can see that they are preoccupied about the work that they need to do or something they have to rush to before the flight takes off. Many a time, they get over trained to the extent that they remember the method but forget the purpose. Once my flight got delayed and I was about to miss the connecting flight which was of the same airline. When I approached the cabin crew, the lady told me “Sir, the inconvenience caused is regretted”. I said “Thank you for empathising, but what do I do now?” She said again “The inconvenience caused is regretted” I said “I love that line. But please give me a solution”. Then she realized what needs to be done and offered me a refund.

            Another such job will be that of a doctor. Here, apart from one being not able to be emotionally exhausted, there is a certain nobility attached to the profession. Imagine you going to a doctor and he tells you “You know what, there is no work-life balance in this profession. At times I feel I should just write some random medicines and get the queue of patients done and over with!” A doctor cannot afford to do that even though he/she is also human and is susceptible to such emotions.

            Similar is the case with professors. How will you perceive a professor who tells you that he/she doesn’t feel like taking class or he/she is feeling sleepy. Worse, what will you think of a professor who complains to one’s student about not getting enough hike from the management? Henry Adams says “A teacher affects eternity; he/she can never tell where his/her influence stops”.

Let’s hope that only those people take up these professions who have the ability to be selfless at least to the extent that they are able to do justice to their profession.

Arun  Babu

Just another “How to" write up! : Blog # 195

Just another “How to" write up!

        I am sick and tired of the “How to..” and “To do list for..” and “7 Successful…” and the likes. All through our lives, we have been told how to attain greatness in Life be it in terms of money, work or life in itself! No one ever told us (at least me) to how to be a spectacular failure! There should be a way around to attain the destiny of failure also, isn't it? I could think of these pointers. Please feel free to add if you  can come up with more of these. 
 

 Do not take risks: People always say that one should take risks in life to succeed. Some of them say that we have to take calculated risks! But my concern is who will calculate?? If at all someone is willing to do that work for you, ask them to take that risk. They seem to be really interested for they did all the homework J. You go on the path you are in currently, be it by choice or by chance.
  

Whine & Complain: Our lives aren’t perfect. But why? We all are entitled to perfect lives. Find out the imperfections, fret about them and indulge yourself with a lot of self-pity. Play this on a forever loop. Also, complain to other about your problems and spread negativity. Suck out the last ounce of optimism from people around you and kill that last ray of hope.

 

 Do not listen: When people talk, especially those who are rational and sensible; phase out. If you even as much start to believe that they are speaking sense, start thinking of counter arguments. Be it about work or life, do not lend an ear to people who are successful. Be a Mr/Ms. Know-it-all. 

Procrastinate: I think this is the ultimate method. Nothing beats this one. Whatever you plan to do in life, postpone it. You may begin by doing this for a day. Eventually you can scale this up to a week, month and then years together. The only thing that cannot be pushed away is failure J.

Give unsolicited advice: Whether you are aware of the subject or situation shouldn’t concern you. Preach others to death! This especially helps if you haven’t done those deeds which you are asking others to do. Take special care to advise those who are more successful than you are. This really helps in keeping people interested in meeting you.

Pass the buck: Do not ever take responsibility. The attitude we are looking for here is “Responsibility who?” Be it about changing a light bulb or something that has a grave impact on one’s life, do not lift a finger. Just focus on who is available to pass on the blame to or to delegate.

Take things easy: We should think differently, shouldn’t we? These days, everyone’s working hard. So why should we also join the rat race? At the slightest indication of your work making you tire or worse bearing some fruit, drop it! Get some fast food, plunge in to a bean bag and doze off.

p.s. Doing all of the above in the blinding lime light of social media will add to the assurance of attaining a spectacularly stupid persona and achieving failure of the magnitude of a mammoth!

Arun Babu

A Kart emptied? : Blog # 194

A Kart emptied?

        The first time I heard about the ‘Big Billion’ day was when I opened the newspaper and saw Snap deal’s advertisement in Times of India. Yes you read it right. The reason why I saw Snap deal’s Ad first was because it was on the inner front page. Flip Kart’s Ad was on the left side. I guess getting the wrong side of the first page of the paper in itself was an indication of the things to come.

            What could have become a poster day for Indian e-tailing’s booming growth turned out to be a lack luster event marred with technical glitches and stock outs. The same thing happened way back in 2006 when Big bazaar did a live version of this kind of a sale. The next day, they announced that they were keeping the sale open for 3 more days which was quite an astute saving grace.

Flipkart said a sorry and I think they mean it. They could have followed up the sorry with some too sweet-to-refuse offers in the following days. But I think they might have thought that such an offer would again result in the servers getting overloaded and/or a stock out situation. The reason why I think Flipkart meant it when they said sorry is because they really do not need to make money through such shortcuts. If you have been following the news, any layman would understand that they are flush with cash. Add to this, a startup (yes, they still are quite young an organization in that sense which was started only in 2007) would never want to lose their reputation especially when the founders are from a premier institute (the idea is they wouldn’t resort to such simpleton measures if at all they were trying to dupe us all).

What is interesting is that the episode spoke volumes about us as a society. We were just waiting for something to go wrong and pounce up on them and say “I told ya!” Twitter was flush with messages and taunts against Flipkart. What we forgot was how much we were in love with this brand until the day before. We couldn’t stop singing praises of how good their supply chain is! How fast and efficient they are with their delivery process! How wonderful a business model! It is quite worry some to see that very few of us thought of looking at it as a mistake. Of course, it could have been avoided. But they are a team which doesn’t have a sea of experience to learn from. If at all they had people who are experienced in the business, e-tailing is relatively new. This was the first time something like this was attempted on such a large scale. It might have been attempted in other countries. But we all know how unique India as a country is and how diverse customers from different state are with regard to preferences and choices. And lastly, let us not forget, we are a customer base of about 1/6^th of the entire mankind!

If not for anything else, being the world’s most vibrant democracy have taught us to gain forgiveness as a virtue. What else would explain some of our political laeaders coming to power time and again in spite of their not-so-saintly pasts? So let us give the Bansals one more chance, shall we? J

Arun Babu