Lessons from Ranchi
This
year, work took me to that part of our country which has come to be known as Ranchi.
For someone who has not travelled beyond Bombay, this was an exciting
opportunity. The fact that I will be missing Onam with family and lose out a chance
to meet my kid sister was a big regret. But then, my colleague Arjun who made
me undertake this travel has promised that he will make it up for this, the
next time we meet ;).
I landed at Ranchi Airport. The
first fleeting thought was how so far away I am from home. It was a strange
feeling. Add to this, I was informed that a driver called Kali Charan will be
waiting for me at the airport. The name sounded straight out of a Hindi film of
the 1980s which was bestowed of course on villainous characters. I stepped out
of the airport and there was standing Kali charan, his appearance quite living up to
his nameJ. The only respite was that one of the senior
leaders from my company was also there along with him. He was quite friendly.
We started our journey to the
educational institution. On the way, Kali charan showed us M.S. Dhoni’s home. Huge
trees and a long winding road welcomed us towards the majestic institution. We
retired in to our rooms and Prof. Sinha came visiting us. A very affable
person, in spite of being caught up in a hectic schedule, he made sure we are
having a comfortable stay.
The next day, I met Prof.Pant. He
was the sort of person who commanded respect just by his presence. A person who
you start looking up to right from the moment he has exchanged pleasantries. That
morning, I met Tanvir, one of my senior colleagues. Over the two days, we
discussed almost everything under the sun. He exuded warmth in a way only a
Sardar can
J.
What came as a surprise was the
lessons in work ethics that Ranchi had in store for me.
After the process for the day was
over, I went back to my room. It was well past the dining time and there was
waiting Sitaram Bhaiyya with a warm smile who ensured that we were well fed. I haven’t
met a more humble person in recent past. The sincerity with which he served us
food was so endearing. He epitomised what we call a pleasing personality.
By now, through the umpteen trips
around the campus, KaliCharan bhaiyya and I had become friends. He was well
informed about his home town and nearby places. He spoke of Dhoni with great
pride. But what stood out was his sincerity towards work. Not even once did he
turn a deaf ear or show some displeasure in my numerous requests to take me
from one building to other inside the campus. By evening, when he was driving
me to my room, I told him that I am sorry that I made him drive around so much.
His answer was simple and sincere “Sir, it is my duty” and he smiled. I could
tell he meant it with all his heart.
The next day, Prof.Sinha and I was
having a real late lunch. When he came to know that it was Onam that day, he
said he will try to get some Kerala food. With so many things to attend to, the
fact that he made an effort to tell that was in itself a big thing for me. The
person who was serving us food told me “Sir, I hope you select many people
because after you leave, the kind of companies that come will select only very
few people. I was amazed at his sense of the larger picture.
When the day was coming to an end,
Prof. Pant was graceful enough to drop me off at the guest house. He could have
told a driver to do that. A person of his stature need not have done that, but
he did J.
How can I forget the energetic bunch
of students who helped us out with the process – Ronak , Roop and their team J.
They were such sweet bunch of kids that Ronak was kind enough to wait and have
lunch with me so that I wouldn’t have to have my lunch alone.
That day also, I had a late dinner
and Sitaram Bhaiyya was there at the dining table ensuring I addressed my appetiteJ.
As I was leaving, he asked me as to what will I prefer for breakfast. I said I
will leave before breakfast and that I am having an early morning flight.He said in that case, he will
provide me a tea. I politely refused saying it’s quite early and I need to
leave by 5 in the morning. The next day, by 430, I was served piping hot tea and
even more warm was his smile J.
At the strike of 5, Kali charan
Bhaiyya drove in and took me to the airport. I asked him “Don’t you get tired?”.
He said “I don’t remember a time when I slept before 11 in the night and slept
beyond 4in the morning. People like you are our guests and it’s my
responsibility that I ensure you travel peacefully”. There are very few instances when words leave
me. That moment right there was one such.
From then on, Ranchi means just one
thing to me – Good natured, Industrious people.
Arun
Babu